National Quality and Safety Group (NQS) provides NDIS consulting services including quality and safety management support, NDIS provider assistance and training. NQS will also help you prepare for ISO 9001 and NDIS audits to achieve or maintain your ISO 9001 certification / NDIS registration.

Our NDIS consulting services include:

Quality Management Support

• Development of NDIS Practice Standards Manual aligned to organisational processes and practices
• Development of QMS Plan
• Conduct onsite or desktop Quality Internal Audits for compliance with NDIS Practice Standards, National Disability Service Standards or organisational processes and practices

Safety Management Support

• Conduct Safety Management Audit
• Conduct WHS Hazard Inspections
• Conduct Risk Assessments
• Develop Safe Work Procedures
• Rights Toolkits for NDIS Participants

NDIS Provider Support

• Develop effective Strategic Planning Framework
• Establish NDIS Practice Standards Sub-Committee
• Develop a Business Continuity Plan
• Conduct an organisational QMS documentation review for efficiency 
• Review of Incidents and Complaints Management Systems
• Review of Risk Management Systems
• Review of NDIS Quality Systems
• Conduct independent Customer Survey 
• Conduct independent Staff Survey

Quality Training Workshops

• Facilitate Quality Workshops for executive, quality team or staff
• Facilitate NDIS Participants Workshops - Rights 

NDIS Verification / Certification

• Assist in maintaining your NDIS verification / NDIS certification and NDIS registration with the NDIS Quality and Safeguards Commission. Preparation for NDIS audit activities and staff training.

ISO 9001 Preparation for Certification Audits

• Assist in achieving ISO 9001 Certification
• Conduct self-assessments and internal audits
• Prepare all documentation required
• Develop a Quality Plan
• Quality / ISO Training

Specialised Employment Services 

• Conduct Annual Worker Rights and Standards Workshops, which includes meeting all NDIS Practice Standards related to the Quality Indicators..

With so much documentation to prepare, compliance can feel a little daunting. Let NQS take the stress away by compiling your manuals, policies, procedures and forms.

• ISO 9001 Quality Management System Manual
• ISO 45001 OH&S Management System Manual
• ISO 27001 Information Security Manual
• WHS Manual (tailored to local regulations)
• WHS Policy, Procedures, Forms
• NDIS Practice Standards Manual
• NDIS Rules, Policy and Procedures
• NDIS Provider Policy, Procedures, Forms
• NDIS Participant Handbooks

Find out more about our NDIS consulting services.